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Owned and operated by Renewed Unlimited, our team is ready to answer your questions about saunas, cold plunges, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. After that, you can expect transit times of 5 to 8 business days within the Continental U.S. (excludes AK/HI). Free shipping is included on most orders with no order minimum.
How can I track my order?
Once your infrared sauna, cold plunge, massage chair, or red light therapy panel ships, you will receive an email with tracking details. You can also log into your account to view your order status at any time.
What is your return policy?
We want you to feel confident in your purchase. If something is not the right fit, please contact our team within 30 days and we will walk you through the return process for your specific product.
Can I exchange my product for a different model?
Absolutely. If you would like to swap your cold plunge for a different size or try a different massage chair model, reach out to our support team and we will coordinate the exchange for you.
How do I choose the right infrared sauna for my space?
Consider the available space in your home and how many people will use it at once. Our team can help you compare dimensions, heater configurations, and wood types to find the best match for your setup.
What is the difference between red light therapy panels?
Our red light therapy panels vary by size, wavelength coverage, and intended use area. Whether you need a compact panel for targeted sessions or a full-body option, we can help you find the right fit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness specialists reply to every inquiry within one business day, often sooner.
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Thoughtfully Curated
Every infrared sauna, cold plunge, massage chair, and red light panel is selected for quality and durability.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no minimum purchase required.
